Refund and Return Policy

Refund Policy

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Your orders will be securely packaged prior to collection so if there is any damage during shipping we will not be held liable.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Exchanges (if applicable)

We only replace items if they are defective or damaged if UNUSED. If you need to exchange it for the same item, send us an email at [email protected].

Please note that all shipping charges for exchanges and returns are not covered and are at your expense.

Wrong item sent

Please contact us immediately so we can arrange the correct item to be sent to you and a collection for the one sent.